What should an AI acceptable use policy cover?

At minimum: which AI tools are approved, what data employees may and may not input, how to handle AI-generated content before publishing or sharing, and who to contact if something goes wrong.

How long should an AI policy be?

For most small teams, 1–2 pages is enough. Longer policies don't get read. Focus on clear rules, not exhaustive coverage of every edge case.

Do we need legal review before publishing an AI policy?

For most small teams, no — a template-based policy with a plain-language review is fine. If you operate in healthcare, finance, or legal, run it past your legal counsel before publishing.

How often should we update our AI policy?

At minimum annually, and any time you adopt a significant new AI tool, a major regulation changes, or an incident reveals a gap. Build the review date into the document itself.

Acceptable Use Policy

Writing an AI Acceptable Use Policy

An AI acceptable use policy sets clear rules for how your team can and can't use AI tools — protecting client data, maintaining quality, and keeping you compliant. Here's how to write one that actually gets followed.

Start here

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Frequently Asked Questions

What should an AI acceptable use policy cover?: At minimum: which AI tools are approved, what data employees may and may not input, how to handle AI-generated content before publishing or sharing, and who to contact if something goes wrong.
How long should an AI policy be?: For most small teams, 1–2 pages is enough. Longer policies don't get read. Focus on clear rules, not exhaustive coverage of every edge case.
Do we need legal review before publishing an AI policy?: For most small teams, no — a template-based policy with a plain-language review is fine. If you operate in healthcare, finance, or legal, run it past your legal counsel before publishing.
How often should we update our AI policy?: At minimum annually, and any time you adopt a significant new AI tool, a major regulation changes, or an incident reveals a gap. Build the review date into the document itself.